Why manage Salesforce on your own? We make it for you
easier. by experts only. on-demand. faster. cost-efficient. predictive.
Gain access to on-demand services by Salesforce-certified
specialists making Salesforce work for your business at full capacity!
Salesforce managed services is your ongoing support for everything you may need:
Change requests and customization
Questions and issues
Data management
Ongoing maintenance
Strategic advising and more!
Why manage Salesforce on your own?
We make it for you: easier, cost-efficient, and by experts only.
Gain access to on-demand services by Salesforce-certified specialists making Salesforce work for your business at full capacity!
Salesforce Managed is your ongoing support for everything you may need:
Change requests and customization
Questions and issues
Data management
Ongoing maintenance
Strategic advising and more!
We’ve got Salesforce managed for you
Direct Access to Expertise
Easily accessible support from a dedicated team of Salesforce-certified specialists!
Unlimited Support
Unlimited number of support requests each month included!
On-Demand Service
Multiple pricing plans available!
Deep Salesforce Partnership
We are an official Salesforce MSP Partner!
KeyNode Solutions is a San Diego-based Salesforce Managed Service Provider (MSP) Partner and Salesforce Consulting Partner. We take pride in helping numerous business throughout the country in a wide array of verticals achieve greater efficiency, productivity and revenue with our services.
KeyNode Solutions has been recognized as an Expert Partner in Salesforce Managed Services in all six categories (top tier recognition):
Our Managed Services include any work we do starting from strategic advice and development to training and ongoing support. Our experienced, innovative, and agile team of Salesforce admins, consultants, and developers guides and supports you every step of the way providing the technology solutions tailored to your business.
Finding and keeping skilled Salesforce admin on your own is expensive and challenging.
Instead, rely on our experts as an extension of your team.
Free up your team to focus on what matters to your business
Deliver more!
Our team of Salesforce administrators, developers, and consultants can handle any issue.
Scale support consumption with flexible service model
No shortage & no excess!
Just the right amount of Salesforce help.
Resolve problems faster and get more from Salesforce
Accelerate your business – for real!
Trust experienced and certified Salesforce administrators and consultants.
Remove risk of maintaining Salesforce by non-experts
Check off in Risk Assessment Plan!
We work only with Salesforce certified administrators.
Rely on a stable company rather than come-and-go freelancers
No {bad} surprises!
Our experts are always readily available.
KeyNode Solutions’ San Diego-based Salesforce managed services division was created to solve a problem that companies, large and small, face each year: ongoing Salesforce improvements and support.
When you’re running your business or a technology department, your time is best spent on making your product the best it can be – not on trying to configure a software that is supposed to work for you. That’s where Salesforce managed services comes in. As Salesforce Partner Navigator – Experts in Salesforce Managed Services, we provide your business with a team of professionals – Salesforce administrators, consultants, and developers – who are certified in Salesforce and can help you leverage Salesforce’s best practices that will ultimately help your business flourish. From day-to-day support and enhancement management to troubleshooting issues and strategic advice, Salesforce managed services makes Salesforce work for YOU.
We offer a variety of popular monthly support plans, one-time services, or we can customize a unique plan for you.
What you get with on-demand Salesforce support from us:
Enhancements, ongoing support, and maintenance
Strategic advising by Salesforce consultants
Support by Salesforce administrators and developers
Unlimited number of support requests
Variety of contact options
All services performed by Salesforce-certified consultants only
Standard SLA included
100% focus on each of your requests guaranteed
Solutions tailored to meet your organizational support needs are available
100% risk-free one-year contracts are available with lower pricing and extra benefits
Salesforce Consultants, Available From Anywhere
Salesforce managed services is more than just a support service, we’re your partner in helping your business be more efficient, agile and profitable. We’ll work with you to make sure that your Salesforce investment is working FOR YOU, not the other way around. When you hire us, you can stop wasting precious hours on customization and troubleshooting, and spend more time focused on what matters, like your products, your innovations and your bottom line.
Expertise
KeyNode Solution’s Salesforce managed services is led by a team of Salesforce-certified specialists. Our dedicated team of experts is capable of handling any question or issue, no matter how big or small. We’re committed to help you get the most out of your investment in Salesforce. KeyNode Solutions is an official Salesforce MSP and Consulting Partner.
Direct Communication
When you work with us, you’ll have a direct line of access to our team of specialists. Of course, a support portal is also available for you 24/7/365 to view and update the status of your request.
Integrity and Commitment
We understand that no two businesses are alike, and there are no cookie-cutter needs when it comes to Salesforce implementation. Our Certified professionals want to make sure they understand your business, your Salesforce environment, and your request clearly before any change get incorporated. We want to implement the best solutions for you that work.
We Get It Right
Deploying changes before they are ready can be detrimental for a company. At KeyNode Solutions, we work in a sandbox environment whenever possible before making changes live. This means your live environment will always remain stable, saving you time, money and stress.
Serving Your Needs - Anywhere
Whether your company is based in Chicago, Los Angeles, New York, Orange County or San Diego, we provide complete, remote support for your business. We do exactly what you need when you need it – no long meetings, no upselling for expensive projects – just quick and accurate results. Whether you need a new report, permissions adjusted or any other customization, consider it done with Salesforce managed services.
We’ll Save You Money
When it comes to Salesforce maintenance, there are falls and surges. Some days, requests for updates are numerous and pressing; other days, there is very little work to be done. Why keep a hard-to-find and expensive full-time Salesforce administrator on your staff? On the other hand, why hire freelancers with no guarantee of a satisfactory result? Bring KeyNode Solutions on as a partner and choose one of the support plans we have that fits you best. Pay for only what you need, nothing more.
Passion
“The only way to do great work is to love what you do” Steve Jobs
At KeyNode Solutions, we love helping our clients solve problems that help them grow their business and find additional success. Our passion for technology is evident in every aspect of our work, from initial consultation through to completion.
How We Are Different
KeyNode Solutions
Others
Overage
charges based on same rate
charges based on higher rate
Rollover
Yes. Use in the next month with contract
No
Tools
email, support portal, phone
email, support portal, phone
Services Included
any work we do including strategic advising, development, and Salesforce admin work
limited areas
Enhancements & Customization
Data Management & Quality
Support & Maintenance
Business Users Help & Training
Strategic Advising & Consulting
Our Salesforce customization services include, but are not limited to:
Basic Setup and Customization: Apps, Tabs, Objects, Custom Fields, Formulas, Validations, Triggers, User Interface, Page Layouts for Classic and Lightning Experience, Visual Force Pages, Buttons & Links, List Views
Security and Access: Permission Sets, Profiles, Password Policies, SSO, Audit, Data Access (Organization, Objects, Fields, and Records)
Sharing Model: OWD (organization-wide defaults), Roles and the Role Hierarchy, Sharing rules, Manual sharing, Public Groups
Data Management: Validation Rules, Data Quality, Mass Updating, Mass Transferring, Backup, Export, Import with Data Import Wizard and Data Loader
Profile Controls: IP access, login hours, record types, access to tabs, permissions, object permissions, field-level security
Automation: Workflows, Time-Dependent Workflow Actions, Process Builder, Assignment Rules, Email Notifications, SQL Server, Approval Process, etc.
Activity Management: Tasks, Events, Public Calendars and Resources Calendars
Email: Mass-Email, Mass Stay-in-Touch, Auto-Response, Salesforce for Outlook, Lightning for Outlook, Lightning for Gmail
Analytics: Reports (Tabular, Summary, Matrix, Joined), Custom Reports, Dashboards (dashboard components, data sources, chart types, scheduling, and running user), Report and Dashboard Folders, Einstein
Organization and User Setup: Company information, Fiscal year, Locale, Language, Time zone, Currency Locale
Other: Mobile, Salesforce1, AppExchange applications, Sales Process Setup, Quotes, Forecasting and Quotas, Products and Price Books, Web-to-Case, Web-to-Lead, Queues, Account Teams, Sales Teams (Opportunity Teams), Case Management Setup, Email-to-Case, Web-to-Case, Content, Communities, Chatter, and Solutions.
We provide Salesforce expertise and services that most SMBs cannot match on their own, whether due to capabilities or the exorbitant cost of keeping someone in-house. We provide Salesforce services from help desk support to strategic advising and everything in between.
We remove the burden of Salesforce support, maintenance, and enhancements from your shoulders. We make Salesforce work for you, not the other way around. You will have more time to focus on your innovations, employees, business and your bottom line. With us you free up your team and you have reliable support on hand, any time you need it. Best of all, you can easily scale consumption up and down, and its economically sound.
Once you sign on as a client, we set up support channels for you, which takes up to 24 hours. You can submit your first change requests, questions, or use any other part of our services immediately after.
Because we’re a San Diego-based team of Salesforce management consultants, KeyNode Solutions can help your company, no matter where you are in the world. We are primarily focused on the United States and Canada, but can serve any location so long as you have English-speaking team members.
We work with companies of all sizes, but our most common customers are small to mid-size businesses. In working with small businesses, we are often a complete Salesforce solution for the company. In working with mid-size businesses, we usually take care of request surges, take over the Salesforce support function for business users or are on-hand as a safety net.
KeyNode Solutions doesn’t get sick, take vacations or require benefits, and we generally cost less than a full-time Salesforce-certified specialist.
Salesforce managed services is a full-spectrum set of activities, ranging from advising on best practices and incremental improvements to support to evolution. Salesforce managed services are designed to prevent system issues before they impact your organization’s users and Salesforce-supported operations.
May companies charge a blanket monthly rate for Salesforce Managed Services that don’t take into consideration what YOU actually need. Not here at KeyNode Solutions. We work closely with you to understand what you need and combined with our expertise, will create a customized Managed Services plan specifically for your organization. We want your organization to succeed and utilize Salesforce to maximize its effectiveness. Contact us today if you have any questions!
Our Latest Salesforce Managed Services Review
“Very happy to have worked with KeyNode. All our requests have been fulfilled and making our Salesforce experience a better one. Great team to work with!”
Maria K., Recruiting Manager
Our Latest Salesforce Managed Services Review
“My experience with KeyNode has been absolutely outstanding! At every interaction, they are prepared, concise and have the solutions to every need that arises. They possess an incredible depth of knowledge about SalesForce and have helped us streamline operational and sales processes that have been game-changers for our productivity. Thank you, KeyNode!”
Jennifer D., VP, Strategy & Growth
Our Latest Salesforce Managed Services Review
“The team is very responsive and helps with all of my requests. All services that I’ve requested were delivered within timeline.”
Petya D., Director, Customer Success
Our Latest Salesforce Managed Services Review
“KeyNode is a first class Salesforce consultancy. They are very knowledgeable, fast, responsive, and honest. I have already recommended them to one of our vendors.”
David G., VP, Marketing
Our Latest Salesforce Managed Services Review
“KeyNode provided a disciplined evaluation of our company’s use of Salesforce, and delivered high performing optimization that is customized for our business work flow.”
Denise C., Director of Marketing
Our Latest Salesforce Managed Services Review
“We worked with KeyNode after having a sub-par experience with our previous Salesforce implementation partner. We couldn’t be happier with the switch. KeyNode is always on time, answers emails promptly, and most importantly, does excellent work. Highly recommend.”
Duke J., VP of Marketing
Our Latest Salesforce Managed Services Review
“KeyNode provided rapid turnaround on requests and did a good job helping with requirements gathering and translating our requirements into what it would look like on Salesforce Service Cloud.”
Kristin F., Market Development Scientist
Our Latest Salesforce Managed Services Review
“KeyNode has been so wonderful and great to work with. they have been so patient and understanding with our needs. They have been responsive with all our communication which has allowed each project to be completed with time and efficiency. Over this year they have been our biggest support with salesforce, restructuring our entire system and improving our processes. We love Keynode and we look forward to continue working with them. I encourage any company that wants to enhance their processes to work with KeyNode!”
Call us today at (858) 215-5371 or simply complete this form
Our team of dedicated Salesforce-certified consultants will be happy to simplify your day-to-day management of Salesforce and make it work for your business at full capacity.